1. Do you ship to Canada?
2. What is the process of ordering to Canada through Toolfetch?
3. Do you charge taxes and duties?
4. What method of payment do you accept?
5. What carrier do you use to ship international?
6. How much do you charge for international shipping?
7. How do I track my shipment?
8. What if I want to return my order?
9. What about taxes and duties?

Do you ship to Cananda?
Toolfetch does ship Canada. Please email your questions or inquires to canada@toolfetch.com

What is the process of ordering to Canada through Toolfetch
1. Email canada@toolfetch.com or call us at 800-508-4735 with your contact information, shipping address, and items you are looking to purchase

2. Once your email is received by a Toolfetch representative Toolfetch will email an estimate to you with an itemized quote of the products you are looking to purchase and freight costs to your location. Please allow 24-48 hours for a Toolfetch representative to contact you. (Please note not all items can be shipped into canada, we will email you back with the items that are not eligible)

3. Placing an order is simple, Call us at 800-508-4735 with your estimate number and we will take the necessary information and credit card information to complete your sale. Please note Toolfetch takes
visa, mastercard, amex and discover.

4. Toolfetch will email you with tracking information once the order has left the warehouse so you can track your shipment. Any questions feel free to contact us at canada@toolfetch.com

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Do you charge taxes and duties?
No, Toolfetch does not add international tax, tariffs or duties to orders. It is the customers responsibility to pay these fees

What method of payment do you accept?
Toolfetch takes visa, mastercard, amex and discover, wire transfer or money order.

What carrier do you use to ship international?
Toolfetch uses a variety of different carriers for shipping. Smaller items power tools, hand tools will ship by UPS or FedEx. Larger item such as cement mixers, pumps, saws will ship by truck. This will be determined once the freight rate is calculated.

How much do you charge for international shipping?
Please email us at canada@toolfetch.com with the products you are looking to purchase your shipping information and indicate ground or express shipping. A Toolfetch representative will email you with a formal estimate for cost of the product and shipping costs to your location. Please allow 24-48 hours for quote information

How do I track my shipment?
Checking order status is simple! Simply click on our order status link on top of the Toolfetch website. Your will be asked to input your order number and your billing zip code. Here you can view your existing orders with Toolfetch and real time order status and tracking information.

What if I want to return my order?
All international orders are a final sale only. Toolfetch does not accept returns for any international order. Please also note our assurz service is not covered by shipments to Canada

What about taxes and duties?
Toolfetch will ship by UPS majority of the time. Please review UPS taxes and duties information located here